Legal Notice
Site publisher
momael.com is published by AGENCE MOMAËL, a sole proprietorship selling virtual currency (coins) for live streaming apps, based in Guiglo, Côte d'Ivoire.
Publication manager
Momaël. Contact: agencemomael@proton.me. WhatsApp: +225 07 88 02 92 48.
Hosting
This site is hosted by Spaceship, Inc.
Business activity
AGENCE MOMAËL offers a coin and virtual currency reselling service for several live streaming apps, as well as a host and agent recruitment service for these platforms. The list of available apps changes regularly and can be viewed directly on the site. Transactions are settled via the electronic payment methods built into the site (Wave, Orange Money, MTN Money, Moov Money, card), with automatic verification in most cases. Direct contact through the app remains a fallback for special cases.
User account
Creating an account is optional to place an order, but unlocks extra perks: order history, loyalty points, referrals, point transfers between members, and direct messaging with support.
Personal data
The processing of personal data by AGENCE MOMAËL is governed by Law No. 2013-450 of June 19, 2013 on the protection of personal data in Côte d'Ivoire. The Telecommunications/ICT Regulatory Authority of Côte d'Ivoire (ARTCI) is the designated protection authority.
To learn what data is collected and how it is used, see our Privacy Policy. To request deletion of your data, see the Data deletion.
Intellectual property
The content of this site (text, visuals, logo) is the property of AGENCE MOMAËL, unless stated otherwise. Any reproduction without authorization is prohibited.
Liability
AGENCE MOMAËL does everything possible to ensure the accuracy of the information published on the site, particularly regarding third-party apps (rules, versions, payment methods). This information may change without notice due to these platforms, which are independent of AGENCE MOMAËL. If you notice an error, contact us for a correction.
Applicable law and disputes
This legal notice, as well as the use of momael.com, is governed by Ivorian law. In case of a dispute, an amicable solution will be sought first via the contact methods listed below. Failing an amicable agreement, the competent courts of Côte d'Ivoire shall have sole jurisdiction.
Contact
For any question about the site or an order, the fastest way is the site's built-in assistant or your account's messaging. You can also write to us on WhatsApp at +225 07 88 02 92 48, available from 8:00 AM to midnight GMT.